Refund and return policy
Thank you for choosing our IPTV service at https://iptvchoice.net/. We aim to provide you with the best quality streaming experience. However, we understand that there may be situations where you may need to return or request a refund. This Return and Refund Policy outlines the terms and conditions under which you may be eligible for returns and refunds.
Subscription Cancellation and Refunds:
1. Subscriptions are non-refundable, except in the following cases:
2. Service Outage: In the event of prolonged service outages, lasting more than 48 hours, you may request a refund for the unused portion of your subscription.
3. Unresolvable Technical Issues: If we are unable to resolve a technical issue that prevents you from accessing the service within a reasonable time frame, you may request a refund.
To request a refund, please contact our customer support team via [email protected], providing relevant details regarding the issue, your subscription, and the reason for the refund request. We will review your request and respond within a reasonable time frame.
How our refund works
| SUBSCRIPTION | 3 MONTH | 6 MONTH | 12 MONTH | ||
| REQUEST TIME REFUND AMOUNT | WITHIN 1-15 DAYS = $15.00 | WITHIN 1-15 DAYS = $25.50 | WITHIN 1-15 DAYS = $45.50 | ||
| REQUEST TIME REFUND AMOUNT | WITHIN 16-45 DAYS = $10.00 | WITHIN 16-45 DAYS = $20.00 | WITHIN 16-45 DAYS = $40.00 | ||
| REQUEST TIME REFUND AMOUNT | WITHIN 46-60 DAYS = $5.00 | WITHIN 46-60 DAYS = $15.00 | WITHIN 46-75 DAYS = $35.00 | ||
| REQUEST TIME REFUND AMOUNT | WITHIN 61-90 DAYS = $0 | WITHIN 61-90 DAYS = $10 | WITHIN 76-90 DAYS = $30 | ||
| REQUEST TIME REFUND AMOUNT | WITHIN 91-120 DAYS = $5 | WITHIN 91-120 DAYS = $25 | |||
| REQUEST TIME REFUND AMOUNT | WITHIN 121-150 DAYS = $2 | WITHIN 121-180 DAYS = $20 | |||
| REQUEST TIME REFUND AMOUNT | WITHIN 151-180 DAYS = $0 | WITHIN 181-240 DAYS = $17 | |||
| REQUEST TIME REFUND AMOUNT | WITHIN 241-300 DAYS = $6 | ||||
| REQUEST TIME REFUND AMOUNT | WITHIN 301-360 DAYS = $0 |
Please If you have any questions or concerns regarding our policy, please contact our customer support team for further assistance.
